Mobile Messaging & SMS Compliance
Duramax Roofing & Construction respects your privacy. We comply with all carrier regulations regarding SMS communication. This section explains how we collect, use, and protect mobile phone data:
- What personal information is collected: We may collect your name, address, phone number, email, and any information submitted through online forms, customer service conversations, or estimate requests.
- How personal information is used: Information collected is used to provide services, respond to inquiries, schedule appointments, send updates, and deliver service-related or promotional messages if consent is provided.
- Who personal information is shared with: We do not share, sell, rent, or disclose your personal information—including mobile opt-in data—with third parties or affiliates for marketing purposes.
- SMS Consent Disclosure: By providing your phone number and opting in to receive text messages from Duramax Roofing & Construction, you consent to receive text communications regarding your project, scheduling, or occasional promotions. Message frequency varies. Message and data rates may apply. You can opt out anytime by replying “STOP.”
- No Sharing of SMS Consent: SMS consent or opt in date is not shared with third parties or affiliates for marketing purposes.
- **Privacy Policy for Duramax Roofing & Construction** **Effective Date:** [08/04/2020] ### **1. Introduction** Duramax Roofing & Construction (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including SMS communications. By using our services, you agree to the terms outlined in this policy. ### **2. Information We Collect** We collect the following types of personal information: – **Contact Information**: Name, phone number, email address, and mailing address. – **Service Information**: Details related to roofing services requested or performed. – **SMS Communication Data**: Information related to text messages exchanged with us, including timestamps and responses. – **Website Usage Data**: Information about how you interact with our website (cookies, IP address, device type, etc.). ### **3. How We Use Your Information** We use the information collected to: – Schedule and manage appointments for roofing services. – Provide project updates and service reminders. – Respond to customer inquiries and follow up on missed calls. – Improve our services and customer experience. – Send important notifications regarding service changes, scheduling, or safety alerts. ### **4. SMS Communications and Consent** By providing your phone number, you consent to receive SMS messages from us regarding roofing estimates, project updates, appointment reminders, and other service-related communications. **SMS consent is not shared with third parties for marketing purposes.** You may opt out of SMS communications at any time by replying **STOP** to any message. ### **5. SMS Terms & Conditions** By opting into SMS from a web form or other medium, you agree to receive SMS messages from **Duramax Roofing & Construction**. This includes messages related to: – Appointment scheduling and confirmations – Project updates and reminders – Missed call follow-ups – Service notifications **Message frequency varies.** Message and data rates may apply. – **To opt out** at any time, reply **STOP**. – **For help**, reply **HELP** or visit [https://duramaxconstruction.com](https://duramaxconstruction.com). For more details, see our **Privacy Policy**: [https://duramaxconstruction.com/privacy-policy](https://duramaxconstruction.com/privacy-policy). ### **6. Information Sharing and Third-Party Disclosure** We do not sell, trade, or rent personal information to third parties. However, we may share your data with trusted service providers that help us operate our business, such as: – Payment processors – Scheduling platforms – SMS communication providers These third parties are required to keep your information confidential and use it only for business-related purposes. ### **7. Data Security** We implement security measures to protect your personal information. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security. ### **8. Links to Other Websites** Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and encourage you to review their policies. ### **9. Your Rights and Choices** – **Opting Out of SMS Messages**: Reply **STOP** to any SMS message to unsubscribe. – **Updating Your Information**: Contact us to update or correct your personal details. – **Requesting Data Deletion**: You may request that we delete your personal information unless we are required to retain it for legal purposes. ### **10. Changes to This Privacy Policy** We may update this policy periodically. Any changes will be posted on our website with an updated effective date. ### **11. Contact Us** For questions about this Privacy Policy, please contact us: – **Website:** https://duramaxconstruction.com – **Phone:** (813) 606-4866 – **Email:** info@duramaxconstruction.com By using our services, you acknowledge and agree to the terms of this Privacy Policy.